Terms and Conditions.

We are happy to offer a free initial consultation to help discuss your needs and whether Impactful is the right fit for you and your organisation. There is no obligation on either party to move forward after the initial consultation call.

Our cost, proposal, and approach are all tailored to suit your needs and deliver outcomes for you in the most effective and efficient way possible. Our fees are time based and work is executed according to pre-agreed schedules. Clients all receive an outline of the proposed work, suggested schedule and methodologies. 

We ask that you pay promptly when you receive our invoice. Payment is accepted by EFT. Our usual approach is to invoice in equal parts across three stages, on commencement, at mid-way and at the final stage. Please note that Impactful will not work based on a percentage or commission-based fee.

Impactful is a believer in permission-based marketing and protecting your privacy. We will only maintain the essential information on enquiries, and we will maintain only critical organisation information on our clients, in a protected and secure manner. We will endeavour to ensure your confidentiality is protected, your information remains your own, and that we adhere to best practices in terms of data collation, storage.